As I mentioned in my earlier tips, it’s important to…
This is the 10th tip in our series “12 Ways to Build Your Brand and Increase Your Sales.” If you’d like, you can download all of the tips in an easy to read eBook format at CustomPackagingandProducts.com.
reward your loyal customers.
The best brands utilize an integration of resources to create an overall experience.
This is what your customers take with them, not just just the delicious aftertaste of your favorite deli sandwich or the look of your custom product packaging.
Much of the battle comes with actually defining what your Brand is about and implementing it into your menu and custom product packaging. And as important as things like your menu and custom product packaging are, nothing beats the smile of a customer who has just had the perfect experience.
Happy customers tell their friends, and nothing beats word of mouth. So be creative!
Here are some of my suggestions that you can use as a springboard:
Come up with a rewards system for your loyal customers; make it very clear what customers will gain by being loyal. Offer a membership program, a discount after so many visits or a flat 10% discount for their loyalty.
A little appreciation will go a long way.
Just like the extra thought that goes into custom product packaging, go the extra step with your customers.
Make their happiness your business!